![Three women stand in front of the Firefox mascot, Foxy, and take a selfie with him while other MozFest attendees cross in the background.](https://assets.mofoprod.net/network/images/MozFestHouse-Amsterdam-2023-Day2-32.original.jpg)
Below you will find facilitation qualities and practices, which bring to life the three principles, whilst also helping you achieve the desired outcome of your individual session. You can use these as lenses to look at your session preparation, design, and facilitation style.
Facilitation Practices
Planning and Delivering
- Manage time, focus on your purpose, structure and goals, but be ready to adapt when needed
- Be empathetic - believe in people’s good intentions, encourage and acknowledge
- Listen, listen and listen - sense - and listen
- Strive to be objective
- Be clear in your directions on what to accomplish
- Be flexible, gently “go with” the process and the energy of the group
- Show attention to and invite all to participate - also the outlier
Communication
- Listening - both to the individual, diverse voices and to the whole/the field
- Asking explorative questions:
- What?
- Who?
- When?
- How (might we…)?
- What if…?
- Please, say some more about/ elaborate/tell us more about….?
- Summarizing and wrapping up with neutrality - to create clarity
Planning and Design
- Design keeping in mind the principles Participatory, Accessible, Inclusive
- Consider the session design phases: divergence, emergence, convergence, as you choose activities for each phase.
- Pay attention to the beginnings and ends of the session